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You want to know What's next.We build it.

LATO OFFERS A RADICAL NEW APPROACH TO CX INNOVATION-ON-YOUR-TERMS. 
WE MAKE DOING BUSINESS WITH YOU EASY. 
BECAUSE, WHY SHOULD BE IT DIFFICULT? 
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Are you ready for Digital Selling?

NO FAIRS. NO TRADESHOWS. NO MORE PHYSICAL APPOINTMENTS.
ARE YOU READY TO SELL YOUR COMPANY IN A 4X4 CM ZOOM SQUARE?

Our Ecosystem worked with

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CASE STUDY

CX B2B Digital

CLIENT

Trentino Sviluppo

Selling more and farther despite the pandemic with Trentino Sviluppo International Incoming.

Your burning questions. 

Our refreshing reply.

What attracts buyers to your company?
What matters most when they choose to buy you? What sort of experiences do you provide as a supplier?
Are these experiences aligned with your customers' needs?
What can you do to attract and retain more customers?
We find the answers and build the solutions.
Because customers are customers. Even in B2B. 

Amazon-level Expectations reached every sector:
Frictionless, omnichannel, always-on CX. 
Can you compete? 
 
If no, don't worry. We're here for you. 
We build what your customers will see, starting from what your organizations need to be.
 
That's why Service Design and Stakeholder Alignment are part of every solution we offer.

Discover our solutions

CERTIFIED PARTNER
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NEW SERVICE

Digital Selling Assessment

• How can you improve your selling tactics in a socially distanced world? 

• Take the most up-to-date selling assessment: an entire team of expert will check 250+ virtual selling parameters and give actionable insights in real-time. 
 

• No boring lessons, just concrete actions!

B2B SELLING VIRTUAL PLATFORM

Imagine: You, Your Prospects. And nothing in the middle to bother you.

• Discover Swapcard, the most powerful all-in-one selling and event platform on the market, that meets all your selling team needs. And more.

• Start reaching out to more clients, larger and farther away, in a branded and frictionless virtual environment.

• The best-selling solution to continue engaging with old and new customers, no matter what happens to the outside world. 

INNOVATION ROADMAP

Innovation Made Easy

• Build What's Next in a facilitated path to innovation shared with all your stakeholder.
 

• Intercept new trends and imagine rapidly the future of products, services, experiences and impacts for your sector. 
 

• Became a talents' magnet to keep your competitive edge. 
 

• Discover more about clients and competitors with our FBIs – Fast Business Research.

«To stay 'traditional', in a moment like this, means to risk the extinction.»

Philip Kotler, 2021

  • Design Thinking
    Per aggiungere una nuova domanda, vai a impostazioni e clicca su "Gestisci domande"Una strategia di business che mette insieme ricerca e prototipazione rapida per progettare prodotti / servizi e generare profitti. "Il Design Thinking non è una panacea:è un set di strumenti, mentalità, e competenze per ripensare il domani."
  • Service Design
    Il metodo che coordina le interazioni complesse tra persone (clienti) e aziende, e tra l’azienda e tutti i suoi stakeholder. "È un processo di risoluzione dei problemi che guida l'innovazione, crea successo aziendale, e porta a una migliore qualità della vita."
  • User Experience Design
    Le tecniche che rendono facile, accessibile e piacevole l’esperienza dell’utente. "Il mio lavoro soddisfa i bisogni, e soddisfa soprattuttole persone coinvolte nell’esperienza."
  • Ethnographic Design
    La scienza che rivela i bisogni profondi delle persone. "La maggior parte dei nostri bisogni è inespressa. Il mio compito è di leggerli nella mente dei tuoi clienti".
  • Brand Strategy
    Le leve per accelerare la crescita di un’azienda e le performance di un team, partendo dalla psicologia umana, con un approccio data-driven. "Strategy = how to cut through the noise. Come farsi notare, come farsi scegliere."
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